This Privacy Policy describes how information may be collected, used, stored, disclosed, and protected when individuals interact with our websites, mobile applications, online services, wellness platforms, retail locations, fitness experiences, and related offerings. By accessing or using these services, users acknowledge the practices described in this policy regarding the handling of personal information and related data.
Personal information includes details that directly identify an individual or can reasonably be linked to a specific person. Depending on how users interact with our services, various categories of information may be collected. This may include names, mailing addresses, email addresses, telephone numbers, usernames, passwords, account credentials, social media identifiers, and other contact details. Information associated with purchases, memberships, class registrations, product preferences, shopping activity, and customer support interactions may also be maintained to improve service quality and user experiences.
Transaction-related information may be collected when purchases are completed or services are booked. This information can include billing addresses, payment details, order histories, membership records, product selections, return activity, and participation in promotional events. Information regarding customer preferences and engagement patterns may also be gathered to better understand interests and improve future offerings.
Certain information is collected automatically through websites, applications, and digital platforms. This may include internet protocol addresses, browser types, operating systems, device identifiers, referral sources, pages viewed, session durations, click patterns, and interactions with advertisements or communications. Technologies such as cookies, pixels, local storage tools, and analytics services may be used to support website functionality, measure performance, personalize experiences, and evaluate marketing effectiveness.
Location-related information may be obtained from device settings, internet connections, or other available technologies. Demographic information, including age ranges, birth dates, and general profile characteristics, may also be collected when voluntarily provided or permitted by applicable law. Individuals who apply for employment opportunities may submit additional information relating to education, qualifications, employment history, certifications, and professional experience.
Information may be gathered directly from users when accounts are created, purchases are made, classes are booked, newsletters are requested, surveys are completed, customer support is contacted, or promotional opportunities are entered. Additional information may be received from technology providers, business partners, payment processors, shipping companies, social media platforms, analytics services, advertising networks, and other third-party sources that support business operations.
Collected information is used for a variety of operational, administrative, and commercial purposes. These purposes may include processing transactions, fulfilling orders, providing customer support, managing memberships, maintaining user accounts, facilitating deliveries, administering promotions, improving products and services, conducting analytics, performing research, and enhancing overall user experiences. Information may also be used to personalize recommendations, display relevant content, and communicate updates regarding products, services, events, or promotional opportunities.
Security and fraud prevention activities represent another important use of collected information. Information may be reviewed to detect suspicious activity, verify transactions, prevent unauthorized access, investigate security incidents, and protect users, employees, and business systems from potential misuse. Automated tools may assist in identifying transactions that require additional review before processing.
Information may be shared with affiliated organizations, service providers, contractors, technology partners, shipping carriers, payment processors, analytics providers, marketing agencies, and customer support platforms that assist in delivering services. Information may also be disclosed when required to comply with legal obligations, respond to lawful requests, protect rights or property, enforce agreements, investigate potential violations, or support corporate transactions such as mergers, acquisitions, reorganizations, or asset transfers.
Personal information is retained only for as long as reasonably necessary to fulfill business purposes, comply with legal requirements, resolve disputes, maintain records, and enforce agreements. When information is no longer required, appropriate measures may be taken to securely delete, anonymize, or otherwise dispose of the data in accordance with applicable standards.
Reasonable administrative, technical, and physical safeguards are implemented to help protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction. While security measures are continually maintained and updated, no method of electronic transmission or storage can be guaranteed to be completely secure, and users should remain mindful when transmitting information online.
Marketing communications may be delivered through email, text messaging, mobile notifications, or similar channels where permitted. Individuals generally have the ability to manage communication preferences, unsubscribe from promotional messages, or adjust notification settings through available account tools or communication links. Transactional communications related to purchases, memberships, security matters, and account administration may continue even when promotional preferences have been modified.
Users may have specific privacy rights depending on their location and applicable laws. These rights may include requesting access to personal information, correcting inaccurate records, deleting eligible data, restricting certain processing activities, objecting to specific uses, withdrawing consent where applicable, or requesting information regarding data-sharing practices. Requests may be subject to identity verification procedures and legal limitations.
Services are intended for adults and are not designed for use by young children. Personal information is not knowingly collected from individuals below the applicable minimum age established by relevant laws. If information is discovered to have been provided by a child without appropriate authorization, reasonable steps may be taken to remove the information from active systems.
Because business operations may involve international service providers and technology platforms, information may be transferred, processed, or stored in countries different from the user’s place of residence. Appropriate safeguards may be implemented where required to support lawful international data transfers and protect personal information during cross-border processing activities.
This Privacy Policy may be revised periodically to reflect changes in services, legal requirements, business practices, or technology developments. Updated versions may be published through relevant platforms and become effective upon posting. Continued use of services following publication of changes constitutes acknowledgment of the revised policy. Users are encouraged to review the policy regularly to remain informed about current privacy practices and information management procedures.
